General conditions for booking a guided tour:

• All prices include VAT, for online purchases the sums paid in advance are to be considered as a deposit.
• The reservation is to be considered confirmed only after written communication (by e-mail) from Saline Culcasi.
• Please report special needs in advance, If not previously reported, we decline any responsibility.

General conditions for changing or cancelling the booking of a guided tour:

• Changes must be communicated in writing (by e-mail) within 2 (weekdays) of the date of the visit, providing name, surname and booking code:
  • in the event of a decrease in the number of booked and a change in the type of tasting, if communicated within the aforementioned deadline, the corresponding amount will be credited directly to the credit card used, otherwise Saline Culcasi will retain the amount due;
  • in case of an increase in the number of booked and change in the type of tasting, the reservation must be confirmed by Saline Culcasi.
• Any cancellation of a booking must be communicated in writing (by e-mail).
• The cancellation of the reservation must be received within 2 days (weekdays) from the date of the visit, providing name, surname and reservation code. If communicated within the aforementioned period, the corresponding amount will be credited directly to the credit card used, otherwise Saline Culcasi will retain the total amount.
• Saline Culcasi reserves the right to change the venue of the event or to cancel the event, at any time, due to force majeure and/or impossibility (including cases, by way of example but not limited to, of meteorological events that make it impossible to organize the event, impediments caused by the Covid-19 emergency, etc.).). Participants are guaranteed a full refund of the ticket, through the same means of payment used for the purpose of purchase, whether the event is cancelled or the change of place does not allow the buyer to take part in the guided tour.

General Covid-19 Anti-Contagion Safety Rules to be followed during visits

• Access to the Salt Pan will be limited to small groups upon reservation
• Visits and tastings may include access indoors, therefore access to closed environments will be allowed only if equipped with a valid COVID-19 Green Certification (green pass) and an identity document, which must be shown to the authorized staff of Saline Culcasi for the purposes of the mandatory verification required by current legislation.  In the event that a guest is unable to show these documents, Saline Culcasi will be obliged to inhibit access to the Museum for the guided tour and the ticket price will not be refunded.
• You can access the environments (indoor and outdoor) of Saline Culcasi if you are aware that you do not have symptoms of flu, temperature over 37.5°C or other symptoms of respiratory infection (in accordance with the provisions of the Authority that require you to inform your family doctor and the Health Authority, remaining at home).
• You can access the environments (indoor and outdoor) of Saline Culcasi if in the 15 days prior to the visit you have not shown flu symptoms, you have not come into contact with subjects who have tested positive for Covid-19, and you do not come from areas at risk according to the indications of the WHO.
• Access to the premises of Saline Culcasi will also be allowed only if equipped with a special mask, to be worn correctly for the duration of the visit. If you do not have them, we will provide you with disposable masks with adequate safety features.
• Suitable hand sanitizing vehicles will be made available at the entrance and during the route
• You will be asked to follow the guide's instructions and to maintain, at all times during the visit, a minimum distance of at least 1 meter from other participants.

Finally, please note that periodic sanitization of the premises, environments and seats is provided.

General rules of conduct for visitors:

• Visitors are requested to arrive 10 minutes before the start of the visit to check in.
• The time of the visit is pre-established and cannot be changed, respecting the booking of the rest of the participating group.
• Entry to the premises of the establishment is allowed only if accompanied by authorized personnel.
• All visitors are asked to always follow the instructions of their companions. In particular, it is necessary:
  
  • Pay close attention to moving vehicles (e.g. forklifts);
  • In case of emergency (fire, natural disaster) stay calm, do not move away from the companion, follow the instructions provided by the guide and use the escape routes indicated by the appropriate signs.